Can technology be harnessed to improve the health of the world’s poor? The Ministry of Health in India thinks it can improve the country’s dismal child vaccination record by calling mothers on their mobile phones to remind them when vaccinations are due. As reported by the Wall Street Journal, India’s vaccination rate is low, with only about 72% of babies receiving a full course of the critical DPT vaccine, compared with 95% in neighboring Bangladesh and 83% in Indonesia (WHO estimates).
The Health Minister himself demonstrated the cell phone system in a meeting with WHO officials, but alas only about 60% of the phone numbers were correct. So is this the most effective approach to reaching these moms? Health workers in rural areas are underpaid, overworked and under motivated. Do they have any incentive to get the data (phone numbers) right? And will moms maintain their phone lines (usually prepaid phones)? Will they even answer a call and will the person on the other end be able to speak their language? Many of these issues will have to be resolved if cell phones are really going to make a difference in child vaccination rates.
The Wall Street Journal article points out that high level political commitment is necessary to bump up vaccination rates. India’s five year national vaccine policy is being finalized. How much will it rely on high tech solutions remains to be seen. Maybe we still need “boots on the ground.”